Question 1

Are the kits refundable?

Accepted Answer

Thanks for asking!  We strive hard to provide exceptional products and service, but understand that our kits may not work out for all customers.  If you're not satisfied with your escape kit please reach out to us HERE (javascript:void(0))and we can exchange it or provide a full refund.

Question 2

Where is my download link?

Accepted Answer

Our digital downloads are instantly delivered by Sellfy and require a valid email address at the time of purchase.  Please check your inbox or spam folder for an email from Sellfy that says HERE'S YOUR ESCAPE KIT! in the subject line and download link to your purchase.  The link is valid for 90 days so please download the files to your computer or storage device within that time period.  If for some reason your link is no longer valid or you did not receive it we would be happy to resend it to you.  Just connect with us HERE (javascript:void(0))for assistance and let us know which email address you used for the purchase.

Question 3

Do you have an escape kit for adults?

Accepted Answer

We sure do!  The Disapperance of Mr. George (javascript:void(0))is an out of this world super mystery that will thrill your friends and family (ages 13+).  It's challenging, but not TOO challenging :)

Question 4

Do you have a kit for kids?

Accepted Answer

Absolutely! Escape from Jigsaw Island (javascript:void(0))is our explosive kids' adventure (ages 9-14).  It's an easier challenge that adults may also enjoy.

Question 5

How many people can play?

Accepted Answer

Our kits are designed to entertain 2-5 players per copy of the game.  Got a bigger group? Simply print more copies, divide your party into groups, and run an epic competition to see who can escape first!  A single printout can also entertain more guests if you hide the clues and/or add your own custom puzzles to create a full room experience.

Question 6

How does setup work?

Accepted Answer

Good news!  Setup is going to be easier than you think.  Our escape kits have a flexible design that play well on a tabletop or as a full escape room experience.  We have helpful setup guides for The Disappearance of Mr. George (javascript:void(0))and Escape from Jigsaw Island (javascript:void(0))available.

Question 7

Can I edit the game?

Accepted Answer

Yes! Each kit comes with a special editable version of the game (power point doc) that allows you to add your twists and turns to the game. Please do not distribute edited copies of the game or claim them as your own.

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Question 8

Can I share my kit?

Accepted Answer

Aren't you a nice friend ;)  Yes! You may share your purchased digital files with up to 5 friends or family members.  Please do not allow anyone to upload files (including edited) to a public sharing platform, further distribute the game , or make any money off of the game.

Question 9

Can I make money off this kit?

Accepted Answer

Can't blame you for asking! 
 
If you're looking to play our kit at an event that charges money then you'll need to purchase the game from our commercial event license page.(javascript:void(0))  Our commercial site licenses are $99 (including game) and grant you a 5 day consecutive window to charge whatever you want at your event.           
 
Under no circumstances can our printouts or digital files (including edited) be distributed to the general public for monetary gain.  Complimentary distribution of files is also prohibited.

Question 10

Why won't the game download?

Accepted Answer

Are you using a valid download link?  If so, please try downloading on a different browser and make sure you have a strong internet connection.  If your link is expired or not working we would be happy to resend you another.  Please contact us HERE a(javascript:void(0))nd tell us which email address you used to purchase the game.

Question 11

What kind of paper do I need for printing?

Accepted Answer

Our kits can be printed on any standard office paper.  They can also be printed larger at an office supply store.

FAQ